In HR Daily Advisor, consultant Mel Kleiman offers tips for interviewing and hiring the right people.
- Try this interview question, Kleiman suggests: “On a scale of 1 to 10, how would you rate yourself (on skills … teamwork … whatever)? 8.5? What makes you an 8.5? What would it take to get you to rate a 9?
- Never write down something negative at the time the applicants say it, says Kleiman. They are watching your body language, they will be unnerved, and they won’t share anything else. It’s a better tactic to wait until the applicant says something positive, and then write down the negative thing, Kleiman suggests.
- “Tell me about your last job” is a good question, Kleiman says, but it’s for the phone screen. At the interview, ask, “Tell me about the first thing you did to earn money.” “And then you moved on …?” This will be much more interesting than what the person says about the most recent job.
- Absolute number one source of great employees—those who have left the company and come back. Kleiman asks, Do you have a process for staying in touch with former employees?
- Don’t hire for skills, hire for talent.
- Kleiman’s formula for understanding how important it is to hire eagles, not turkeys: 3 bad workers = 1 OK worker
- 3 OK workers= 1 good worker
- 3 good workers = 1 great worker